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How r222 Handles Your Personal Data

This Privacy Policy explains what data r222 collects when you open an account, make deposits via bKash, Nagad or Rocket, and use our lobby.

Account DataPayment PrivacyCookie ControlsData RetentionYour Rights
r222 How r222 Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct or delete the personal data we hold on your account, contact our support team directly. We aim to respond to all data-related requests within a reasonable timeframe. For account-specific queries — including payment records from bKash, Nagad or Rocket transactions — have your registered email address ready when you get in touch.

Team online

Email Support

Send your data request or privacy question to our support address. Include your registered email so we can locate your account quickly.

Live Chat

Open the chat widget from any page in the lobby. Our team can log a formal data request on your behalf and confirm the next steps.

Account Settings

Some data preferences — like marketing communications — can be updated directly from your account settings without contacting support.

HOW WE PROTECT YOU

Data Security and Your Controls

r222 uses SSL encryption across all pages and enforces two-factor authentication via OTP on login. Payment data from bKash, Nagad and Rocket flows through encrypted channels and is never stored in plain text. We keep your data only as long as your account is active or as required by applicable law — after that, records are deleted or anonymised. You have the right to request a copy of your data, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to keep it.

SSL Encryption

Every page and transaction on r222 runs over SSL. Your login credentials and payment details are encrypted in transit and at rest.

Cookie Controls

We use session cookies for login and analytics cookies to understand lobby usage. You can manage non-essential cookies through your browser settings at any time.

Data Retention

Account data is kept while your account remains open. If you close your account, we retain only what financial regulations in applicable regions require us to hold.

Access Requests

Write to us to request a copy of your personal data or to ask for corrections. We will verify your identity before releasing any account information.

Common Questions About Your Privacy

Below are the questions we hear most often about how r222 handles personal data, payment records and account security. If your question is not covered here, reach out via live chat or email.

We collect your name, email address, date of birth and contact number at registration. This is used to verify your identity and secure your account against unauthorised access.

We store transaction references and wallet identifiers needed to process and verify payments. We never store your wallet PIN, password or full account credentials.

Yes. Contact support via email or live chat with your registered email address. We will verify your identity and provide your data within a reasonable timeframe.

Send a deletion request to our support team. We will remove your data where no legal or regulatory obligation requires us to keep it, and confirm once the process is complete.

We share data only with payment processors like bKash, Nagad and Rocket — and only what they need to complete your transaction. We do not sell personal data to any third party.

Yes. Access to our platform and the data rights available to you depend on your local law and the eligible regions we serve. Check your local regulations before using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.